welcome matka
welcome matka
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This app is available for your device
welcome matka
This app is available for your device
Contact
+91 0605789700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the welcome matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This mobile number login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection is available and a strong signal is present. If the 'send OTP' option is clicked, wait for the specified time before attempting to recover the OTP. If the OTP doesn't arrive in time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, which should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the welcome matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to money earned from gaming activities, not bonus amounts. This means you can only cash out winnings, not bonus rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the typical quick processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and not withdrawn. You can withdraw any winnings earned while playing with the bonus amount, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.
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